Last updated: May 2026 | By PrivacyFirst AI Reviews
Delete OurDream AI Account 2026: Secure Data Removal Checklist
Before proceeding with account deletion, understand the data implications: account deletion triggers permanent, immediate removal of all user data including characters, conversation history (the 30-day memory context), DreamCoins, and account settings. This is irreversible. No recovery option exists, and OurDream AI support cannot restore deleted accounts.
Correct sequence: Cancel subscription → use remaining DreamCoins → delete account.
For billing context, see our pricing page.
Data Held by OurDream AI
Before deletion, you should know what data will be removed:
- Account credentials (email, authentication data)
- Character configurations (appearance, personality, backstory text)
- Conversation history (up to 100 messages per character, 30-day context)
- DreamCoin balance
- Content preferences and customization settings
- Payment history (transaction records may be retained by the payment processor separately from your account data — this is standard for financial compliance)
Step 1 — Cancel Subscription
Cancellation stops future billing. Premium access continues through current billing period end.
Method A: Platform Website
Profile > Account Settings > Subscription > Cancel Subscription > Confirm
Method B: App Store (if subscribed there)
- Google Play: Profile > Payments & subscriptions > Subscriptions > OurDream AI > Cancel
- App Store: Settings > Apple ID > Subscriptions > Our dream: AI Companion > Cancel
Method C: Email Support
[email protected] — include account email. Response: 24–48 hours.
Refund policy: No prorated refunds. Access continues until period ends.
Step 2 — Use Remaining DreamCoins
DreamCoins are permanently lost upon account deletion. Use them before proceeding to deletion. Check current balance in account settings.
Step 3 — Delete Account (Permanent)
Prerequisite: Subscription confirmed cancelled.
- Log in at ourdream.ai
- Profile > Settings > Danger Zone
- Click Delete Account
- Confirm with account password
- Deletion is immediate and permanent
Post-deletion: All account data is removed. The email address used can be registered for a new account if desired.
What Persists After Deletion
Removed: All account data listed above.
May persist: Payment transaction records maintained by the third-party payment processor for financial compliance periods (typically 7 years for accounting records). This is standard practice and not specific to OurDream AI — payment processors maintain transaction records per financial regulations regardless of account deletion.
If you have concerns about specific data retention, contact [email protected] with a data deletion request under applicable privacy law (GDPR for EU users, relevant state law for US users).
Frequently Asked Questions
Profile > Account Settings > Subscription > Cancel. Alternatively via Google Play/App Store subscription management, or email [email protected]. No refund on remaining period.
All account data is permanently and immediately deleted: characters, conversations, DreamCoins, and settings. Payment transaction records may be retained by the payment processor per financial compliance requirements — separate from your account data.
Cancel subscription first. Then: Profile > Settings > Danger Zone > Delete Account > confirm with password. Immediate and permanent.
EU users under GDPR and California users under CCPA have data deletion rights. Contact [email protected] with a formal deletion request citing your applicable privacy law for data beyond standard account deletion scope.
Accessible until billing period expires. Permanently lost when account is deleted. Use them before initiating deletion to avoid forfeiting their value.